Patient information

Your visit, made clear.

Appointment steps, fees, rebates and practical information for your visit to our Penrith clinic.

Clear fee informationHICAPS availableSaturday appointments
Physiotherapist supporting a patient through a shoulder assessment

01 / Before you arrive

A straightforward start.

Complete your secure intake forms before your appointment so your clinician has more time to understand your needs.

Ask reception for help
01

Complete your forms

Use the secure link sent by email or SMS. Reception can help if you have trouble accessing it.

02

Bring useful information

Referral letters, scans, reports, Medicare or DVA details and your private health card may be helpful.

03

Dress for movement

For physiotherapy, wear comfortable clothing that allows the relevant area to be assessed safely.

02 / What to expect

Time to understand the full picture.

Your first appointment focuses on your history, concerns and goals. You will leave knowing what we found and what happens next.

  1. 1

    Talk through your situation

    Your clinician will ask about symptoms, health history, daily demands and the changes that matter most to you.

  2. 2

    Complete the assessment

    This may involve movement testing, hands-on assessment or a structured psychology consultation.

  3. 3

    Agree on a plan

    You will receive clear next steps, including exercises, follow-up timing or coordination with other providers.

03 / Fees

Clear costs before you begin.

Fees vary by session type. Reception will confirm the current cost when you book.

Confirm your fee
01

Physiotherapy

Initial consultation $130
Standard consultation $110
Extended consultation $150
Group exercise $80

02

Psychology

Initial consultation, 60 minutes $220
Standard consultation, 50 minutes $200

03

Hydrotherapy

One-to-one session $140
Group session $80

Funding and rebates should be clear before care begins.

Medicare EPC · DVA · WorkCover · CTP · NDIS self or plan managed · HICAPS

Plus Allied Health clinic in Penrith

04 / Need help?

We’re here at every step.

Call reception to confirm fees, referrals, funding or which appointment is right for you.

(02) 4704 8667
1 Hope Street, Penrith